Refund Terms for CRYSTANIRA

At CRYSTANIRA, your satisfaction is our priority. We understand that sometimes you may need to request a refund. Below are our terms and conditions regarding refund requests.

Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

• The request for a refund is made within 30 days from the date of purchase.
• The product is in its original condition and unused, with all packaging intact.
• A valid proof of purchase is provided.

Non-Refundable Items

Certain items are non-refundable. These include:

• Gift cards
• Downloadable software products
• Personalized or custom-made items

How to Initiate a Refund

If you wish to request a refund, please follow these steps:

• Contact our customer service team at [email protected].
• Provide your order number and a detailed explanation of your reason for requesting a refund.
• Our team will respond within 3 business days with the next steps.

Refund Process

Once your refund request is approved, the refund process will be as follows:

• The refund will be processed using the original method of payment.
• Refunds typically take 5-10 business days to appear in your account.
• You will receive a confirmation email once your refund has been processed.

Contact Information

If you have any questions about our refund policy, please contact us at:

Email: [email protected]

Phone: (555) 123-4567

Address: 123 Crystal Lane, Suite 100, Sparkle City, ST 54321

Thank you for choosing CRYSTANIRA. We appreciate your business and are committed to providing you with the best service possible.